Returns & Exchanges Policy
We want you to feel confident in your purchase. If for any reason you're not satisfied, you may request a return or exchange within 14 days of receiving your order.
Return Conditions:
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Items must be returned unused, unwashed, and in original packaging.
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All return requests must be sent to support@maelira.com with your order number and reason.
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Once approved, we will send you the return address.
📌 Return shipping is the customer’s responsibility.
We do not provide prepaid return labels.
Non-Returnable Items:
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Sale items or promotional bundles
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Gift cards
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Items damaged after delivery
Exchanges:
If you wish to exchange a product for a different size or model, please initiate a return and place a new order.
Refunds:
Once we receive and inspect your returned item, a refund will be processed to your original payment method within 5 to 7 business days. Original shipping fees are non-refundable.